![]() The job levels with the highest employee turnover The US saw the lowest turnover in employees in HR jobs in 2021 and then design jobs in 2022. On the flip side, legal jobs had the lowest turnover rates in both 20 in the UK. Customer service and sales roles are the only jobs that have seen a decrease in their employee turnover, with rates falling by 0.2% and 0.5% respectively. Information technology jobs came in top in the US with an average of 41.7% of employees leaving.įinance and accounting roles have seen the biggest average increase in turnover, with a 3.3% higher rate in 2022 compared to 2021. This changed in 2022, with jobs in ‘product’ departments having the highest turnover in the UK with a 32.2% rate. The average turnover rate for sales has dropped since then, going from 35.6% in 2021 to 35.1% in 2022. In 2021, sales was the job function with the highest employee turnover in both the UK and the US, with a turnover of 31.1% and 39.9% respectively. The average turnover rate of business departments in the UK and US With this in mind, we asked businesses across the UK and US to report on the average turnover rates in each of their company's departments. Being in a competitive job market or having a role be too demanding can impact employees' life-work balance and cause them to leave. The business functions with the highest employee turnoverĮmployee turnover rates can vary across certain industries and job functions. These factors have a positive impact on both employees and employers as they help maintain retention and are cost-effective for both parties. Fully remote roles have a breadth of benefits for both employees and employers, from saving money on commute travel, having more time for activities outside of work, and also attracting talent from all across the world. From 2019 to 2022, average turnover rates for office-based workers has increased by 11.5%.įully remote roles are predicted to have the highest retention rate in 2023 with 39.3%, just slightly lower than hybrid jobs with a predicted 39.9% rate and 4.5% lower than office jobs which are estimated to have a 43.7% turnover rate. This trend is highlighted by the significant increase in turnover rates for companies with an on-premise business model. Flexible working encourages trust and autonomy amongst employees, which as a result can have a positive impact on their likelihood to stay working for a business. The opportunities for flexible working have increased dramatically in recent years, and the companies that offer flexibility are finding it much easier to retain their staff than those fully office based. Six in 10 of the employers we spoke to said low turnover rates decrease operational costs, with a further 59% stating that time spent on training is reduced when the turnover rate is low, highlighting how cost effective employee retention can be in the ongoing cost of living crisis.Ĭompanies that have a hybrid or flexible work model have had the lowest overall turnover rates since 2019, peaking in 2022 with a turnover rate 5% lower than those fully office based. Higher levels of motivation across your team will help you maximize productivity and sustain success over a long period of time.Ī further 61% of employers said that low turnover rates improve several other aspects of workplace performance:Įnables deeper connections to be made among workersīusinesses that invest in intentional tactics to retain existing employees also spend significantly less time and money in the recruitment and training of new employees. Almost two-thirds (63%) of employers agree that having low turnover rates increases motivation within the company. ![]() Having a low turnover rate will keep your business running successfully and smoothly, saving you time, money, and effort. Why employee retention is a success metric you need to track To do this, we surveyed employers in the UK and US to investigate how turnover rates have changed in the last few years, the negative impacts of high turnover, and the job functions and levels struggling to retain top talent. With this in mind, Remote has conducted a study to help you understand the importance of employee retention, why turnover rates may be high, and what you can do to keep your best people.
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